FAQs

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FAQs

Why should I choose an organic mattress?

You spend almost ⅓ of your life in bed, so why not make that environment as safe and healthy as it can be? Traditional mattresses go through many different chemical processes that can cause trouble breathing, allergic reactions, and more. Choosing an organic mattress reduces these risks and helps you achieve better and healthier sleep.

What are my options?

You have a variety of options from firm mattresses to extra plush, all standard sizes including crib size, and multiple price-points to fit in any budget. Just let us know what you’re looking for and we’ll help you find the perfect fit.

Where are your mattresses made?

All of our mattresses are made locally in California.

Do you offer free delivery?

We offer free shipping in these areas: Santa Barbara County, Ventura County, San Fernando Valley, West Los Angeles (West Hollywood, Santa Monica, Beverly Hills, Malibu, etc.), Pasadena, Santa Clarita, Valencia, and Stevenson Ranch.

Do you offer setup and mattress removal?

Every delivery in our delivery area includes a free set up and removal of your old bed and metal frame.

Do you recycle old mattresses?

Yes, your old mattress will not go into the land fill, but will be recycled.

Do you ship outside your delivery area?

Yes. If you live outside of the Free Shipping Area please contact us for additional shipping cost.

What is your return policy?

With the purchase of your new mattress, it takes at least 2 to 6 weeks to adjust to your new support system. If for any reason you are not happy with your new organic mattress set, Organic Roots Mattress will honor a comfort exchange based on the specifications listed below:

Organic Roots Mattress will do a one-time comfort exchange of a comparable price and size mattress only after 30 days and no longer than 100 days after purchase.

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